Luminary takes your privacy seriously. Luminary provides a personal and unique educational/tutoring service. As a result, we need to collect personal information from you in order to set up your account. We use your personal information for the following reasons:
- Create customized learning curriculum
- Make your tutoring sessions personal
- Complete your purchases
- Contact you about your account or other company notifications
- Request feedback to help make our service better
- Respond to your email requests for information and/or customer service
You trust us with your Personal Information and we do everything possible in order to ensure the confidentiality of your personal information. Will will not do the following things:
- We WILL NOT sell your personal information to third parties.
- We WILL NOT send you newsletters or promotional mails if you request that we do not do so.
Information from Facebook
Luminary may allow you to sign up and/or log in to Luminary using your Facebook account. If you sign up using Facebook, or otherwise link your Facebook and Luminary accounts, Facebook will ask your permission to share certain personal information from your Facebook account with Luminary. If you choose to grant Facebook that permission, it will share such information with Luminary on an ongoing basis and we will treat such information as if you provided it directly to Luminary. You can control the information that we receive from Facebook using the privacy settings in your Facebook account.
Controlling Your Personal Information
You can visit Your Account section of this website to view the personal information we have collected from you, as well as modifying activations regarding the receipt of promotional or other emails from Luminary.
If you are under age 13, the Children's Online Privacy Protection Act (COPPA) requires that we obtain your parent's permission to collect and use your Personal Information. We will need this permission before we can create an account for you or provide you with any tutoring.
For parents with children under 13 – you are welcome to telephone us in order to review any information which we have collected about your child. You may request that we delete any such personal information or that we collect no more of your child's information. Please note that we will need to verify the identity of anyone requesting information about a child to ensure that the person is in fact the child's parent or legal guardian, and that a request for us to delete all personal information about a child requires us to cancel the child's tutoring account.
Shared Personal Information
We may share your Personal Information with parents or other third parties who are paying your tutoring fees. This may include the content of your tutoring sessions (transcripts) as well as the written comments you leave in post-session surveys.
If you use a promotion code at Luminary to create an account, we may let the source of that promotion code know that you used that code. For example, if you sign up for Luminary as part of a referral program, we will contact the party who referred you to Luminary.
We share your personal information with the vendors (companies) that help us process transactions, such as charging your credit card when you make purchases. Any such sharing is always done subject to a legal agreement that requires them to keep your personal information strictly confidential.
We May Share Your Personal Information For Safety or Legal Reasons
If we have reason to believe that disclosing your Personal Identification is required by law, is reasonable to protect someone from possible injury, or as part of an internal or external legal investigation, we may then disclose such information.
Changes to this Policy
Contacting the Website
3610 Columbine Circle
Charlotte, NC 28211